"Many colleagues are getting feedback for the very first time and that’s a big step forward!"
How Pepper universalized its feedback system with Leapsome
"Many colleagues are getting feedback for the very first time and that’s a big step forward!"
Before we introduced Leapsome we had no regulated feedback process to hand: whether or how feedback was experienced depended on the department. So the aim was to set up a regular feedback process which would be used across all teams and would be made easy by the support offered by the tool. We wanted to make development visible so we can empower employees to recognize their blind spots and improve themselves.
Following a test run and trainings with the team leads, which included the practice of feedback as well as the fundamental principles behind it, we did a worldwide rollout by conducting a live demo of the platform in an all-hands meeting.
Leapsome is a huge victory both for easing workload and providing an overview for the HR department, as all employees can now use just one platform. Having automated processes reduces everyone’s workload: managers and employees can focus on the feedback itself, and find it easier to go through the feedback process. Many colleagues are getting feedback for the very first time and that’s a big step forward! Leapsome offers much more simplicity compared to our previous system.
I particularly like the extensive flexibility offered around questions and skills, for instance. The platform can also be adjusted to suit the various needs of different departments and teams.
The platform can already demonstrate so much, but it’s also being refined incredibly fast!
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