Why switching to Leapsome is easy

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For many HR teams, switching software lands in the same mental bucket as moving house or changing banks — necessary eventually, but messy enough to put off for months. It makes sense: between migrating data, training people, and keeping momentum across your core processes, it’s easy to imagine weeks of disruption. But it doesn’t have to be that way.

That hesitation is valid. People teams often run performance cycles, handle sensitive data, and support employees through change, all while keeping systems running smoothly. But teams that have already made the switch to Leapsome often describe the process as structured, collaborative, and easier than expected. With the right support and a setup plan that fits their capacity, they were able to make progress without pausing the rest of their work.

Plan around your team’s real capacity

Most HR teams don’t roll out a new platform during downtime. They are already handling reviews, supporting managers, or preparing for policy updates. So a rigid onboarding timeline can create more problems than it solves. When there’s room to adapt the rollout to the team’s actual bandwidth, setup becomes easier to manage. Leapsome’s onboarding approach gives teams room to work around their existing priorities, rather than forcing everything into a fixed schedule.

I reached out to your sales department, then in one and a half weeks, we signed a contract, and then two weeks later, we were already onboarded.

— Jakob Dippon, Founders Associate at NAVIT

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Structured onboarding makes it easier to stay on track

Switching systems involves several key steps: importing employee data, setting up workflows, adjusting permissions, and getting internal alignment. Without structure, those steps can overlap or stall, especially if it’s unclear what needs to be prepared or in what order.

There were plenty of follow-ups. We knew exactly what we needed to prepare in terms of the data migration before each onboarding call. So the calls were efficient.

— Weronika Czerny-Nowakowska, Chief Operating Officer at Neurons Lab

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That kind of preparation helped her team stay focused and avoid wasting time on repetitive tasks or unclear expectations. Knowing what was coming next made it easier to move through each phase of the rollout without slowing down.

Setup guidance that’s easy to access

During implementation, small blockers can cause bigger delays if they’re not addressed early. Most teams run onboarding alongside their usual workload — supporting employees, running reviews, and preparing for audits. That means there’s not much room to pause and troubleshoot. The faster a team can get help, the easier it is to keep things on track.

Merilyn L, Senior People Operations Specialist at Bob W, highlighted how responsive the support was throughout their rollout.

The team on your side was really helpful, always available to support if needed.

That availability made a difference during onboarding calls and in the time between them. Having quick access to answers meant her team could keep working through their checklist without getting stuck on small details.

Jakob Dippon from NAVIT pointed to the same kind of help, particularly around getting data into the right structure.

Our onboarding manager was very helpful in transitioning the data into the correct formats.

That hands-on support removed friction from the process. Instead of having to guess how things should be formatted or fixed, teams could rely on direct guidance and avoid wasting time troubleshooting issues alone.

The result: a setup built around your needs

In conversations with customers, a common theme was that onboarding felt complete. By the time it wrapped, teams weren’t dealing with follow-ups or avoidable issues, and the setup matched how work was already getting done. Because the setup followed their structure, teams could focus on using the platform rather than learning how to make it work.

You guys were also quite helpful in terms of all the data import, export and everything.

— Merilyn L, Senior People Operations Specialist at Bob W

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That kind of support made it easier to work through the details without losing momentum. Onboarding didn’t leave teams needing to backtrack or patch things up. It ended with a clear handoff, allowing them to continue their work without interruption.

Switching platforms doesn’t have to be disruptive

No switch is ever totally effortless. But when the platform is intuitive, the process is structured, and the support is reliable, it doesn’t have to be a burden. At Leapsome, we make sure every customer feels confident and supported, from the first kickoff to their first performance review (and beyond). If you’re considering a switch but worried about the lift, we’d love to show you what’s possible.

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