“Leapsome did a really great job with performance, OKR, and feedback management — everything in one platform.”
How Jina AI simplified time-off tracking and improved accountability with Leapsome’s HRIS
“Leapsome did a really great job with performance, OKR, and feedback management — everything in one platform.”
Jina AI is a Berlin-based AI company focused on building neural search and multimodal GenAI infrastructure. As the team grew, managing time-off requests, tracking absences, and ensuring accountability became increasingly difficult.
Initially, the team relied on Notion and Personio to manage HR processes, but over time, these tools couldn’t keep up with the company’s operational complexity. Manual processes created bottlenecks, and HR had to step in constantly to answer questions or resolve access issues. Zhen, Jina AI’s HR Manager, knew the team needed a more reliable system that empowered managers and reduced dependency on HR.
“Even for a small startup, onboarding can be painful… we had a lot of historical data and information. But with Leapsome, I really liked the process and the support we received. Normally, HR has to be involved every time someone has a question, but now managers can handle things themselves; it’s much more efficient.”
Jina AI had known Leapsome for years through Berlin’s tech ecosystem. They had known Leapsome for its performance and feedback tools. When Leapsome launched its HRIS, Zhen was among the first to attend a demo, and the team quickly joined the first wave of early adopters.
“I was impressed by how fast your product team developed the HRIS. We were in the first wave of customers, and we could really see the improvements month by month.”
What stood out was Leapsome’s willingness to partner closely with customers. When Zhen requested a new feature to assign substitutes during leave, Leapsome delivered it within weeks.
“I gave feedback on the substitute function during onboarding. That feature was live just one or two months later, and our team is really satisfied.”
Jina AI now uses Leapsome’s HRIS to track absences, clarify responsibilities during leave, and give managers easier access to the information they need, reducing repetitive administrative work for HR.
“The team really likes the UI. It’s easy for them to find the information they need and take action, like approving holidays or checking messages when I’m not there.”
The clarity has improved internal workflows while reducing overhead for the HR team. With greater autonomy, line managers are empowered to support their teams more effectively.
As an AI-native company, Jina AI is eager to explore Leapsome’s evolving product roadmap, especially new AI-powered features that make it easier for employees to find the information they need without extra support overhead.
Looking ahead, the team plans to experiment with the upcoming AI assistant and continue using feedback loops to shape the tools that work best for their people and processes.
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