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Why customers choose Leapsome

Leapsome Team
Why customers choose Leapsome
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Choosing the right HR platform often means navigating a long list of tradeoffs. Some tools promise a wide range of features, but come with a steep learning curve. Others are easy to use, but don’t offer the flexibility growing teams need. And even after implementation, it’s not always clear if the platform will keep up as the company evolves.

That’s why many people teams pay attention to how a platform works in practice, how it fits into their routines, adapts to their needs, and supports the way they already operate. Teams that have already made the move to Leapsome often highlight the same benefits: fewer workarounds, less time spent managing tools, and more space to focus on people. With a setup that fits their way of working, the platform becomes easier to adopt and more useful day to day.

A platform that doesn’t overcomplicate the basics

Some platforms try to cover every possible use case, but in practice, that can slow things down. People teams who chose Leapsome found that it offered what they actually needed, without adding layers they’d have to work around. That meant less time spent navigating clunky interfaces or untangling overlapping workflows and more time focused on the work itself.

Everything we tried before was too heavy, too complicated, and an overkill for our team.

— Weronika Czerny-Nowakowska, Chief Operating Officer at Neurons Lab

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That simplicity made a noticeable difference. Instead of building workarounds, teams could move faster and feel more confident in their day-to-day processes.

It’s so much faster and so much more intuitive

— Merilyn L, Senior People Operations Specialist at Bob W

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With a setup that stayed clear and manageable, Leapsome became a system teams could navigate easily. It supported their workflows without adding extra layers to manage.

Fewer tools to manage, less work to maintain

Before switching to Leapsome, many teams were managing performance reviews in one tool, goal tracking in another, and employee records across shared docs and spreadsheets. That kind of setup often led to extra manual work and made it harder to keep processes aligned.

That was true for Merilyn, whose team had been managing the same data in multiple places. Switching to Leapsome helped streamline that work and made the case for consolidating:

We were inserting data into like several different places; it just became very burdensome. And because we were already using Leapsome for some other features, Leapsome seemed possibly the best fit.

Weronika Czerny-Nowakowska, COO at Neurons Lab, described how their setup had gradually become harder to manage as more processes were added over time. What started as a practical workaround eventually required constant manual effort and coordination just to keep information up to date.

For a long time, we ended up managing everything in Notion and Google Drive. But you can imagine that really gives you fragmented data and data that requires for you and your team to put in a lot of manual effort.

That way of working added friction to everyday tasks and made it difficult to maintain a clear overview. Bringing those processes into Leapsome helped both teams reduce duplication and keep their work moving without constantly checking or updating multiple systems.

When it’s time for a change

For many teams, the decision to switch came after realizing their current setup no longer fit how they work. That might mean a platform that’s become too expensive, a setup that’s too manual, or a tool that’s simply not keeping up.

We started using Personio in 2022. They always increased the price, other than the quality of service, actually. So that’s why we decided to switch from Personio to Leapsome.

— Zhen Wang, Head of HR at Jina AI

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That kind of burden wasn’t unique, and it wasn’t always about starting from scratch. For many teams, the decision to switch was about building on what was already working, without dragging the old friction along with it.

When software adds friction, even simple tasks take longer than they should. The teams that moved to Leapsome were looking for something more sustainable, a way to reduce complexity, cut back on busywork, and focus on supporting people without fighting their tools to do it.

A platform that grows with your team

As companies scale, it becomes harder to keep systems simple. The processes multiply, the tools add up, and the gaps between them start to show. Leapsome gives people teams a way to stay ahead of that complexity. With the right structure in place, they’re able to support growth without losing clarity or control.

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Explore how Leapsome can help you streamline time-off tracking, give managers better visibility, and reduce manual work for your HR team.

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Leapsome Team

Written by the team at Leapsome — the all-in-one people enablement platform for driving employee engagement, performance, and learning.

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