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We’re here to ensure your success

From implementation and onboarding to business reviews and ongoing support, our award-winning team of people enablement and product experts is here to ensure your organization gets the most out of Leapsome.

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Thousands of happy users give Leapsome the leading spot in G2 ratings.

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Please note: The services listed here are available to customers who implement Leapsome with an annual contract of €6,000 (or US$6,000) or more. Ongoing email support and our library of articles, videos, and best-practice resources are always available for all customers.


Someone you can rely on to be in your corner

From the moment you become a Leapsome customer, you’ll be in touch with a single point of contact from our Customer Success team. They’ll be there throughout your journey with us to help you create a strategic impact on your business.

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Easy to set up and quick to roll out

We’ll work with you to define your goals and create an action plan for launching Leapsome into your business. Importing employee data is easy thanks to our integrations, and we’ll help you set up processes with best practices in mind — ready for a fast rollout.

Hear from our customers

Having onboarded hundreds of customers, our team can help you get your people management processes up and running without a hitch.

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We are growing toward 750 employees, but the rollout was easy, fast, and successful nonetheless. The great customer support helped us through the whole onboarding process.

Thore Schӓck, Head of HR & Recruiting.

Thore Schӓck

Head of HR & Recruiting
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Leapsome’s support team is very quick to respond and friendly. It’s not been just about the sale and the initial implementation. They are great partners.

Holly Smith

Culture & Employee Experience Manager
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Regular check-ins and strategic reviews of your processes

We’ll have milestone meetings with you to review your people management processes and usage of the Leapsome platform. And we’ll keep you in the loop with our feature launches and upcoming roadmap so that you’re always making the most of our tools.

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We’re here for you when you need us

Our award-winning support team is available to answer your questions and solve your problems to keep your people management processes running smoothly. And our extensive (and always growing) library of articles, guides, playbooks, and templates is at your disposal whenever you need it.


Have confidence in your transition

Our team has helped hundreds of companies like yours smoothly navigate their way through the cultural shift of new people management practices. From helping clients transition from a stack of tools to our all-in-one solution to supporting them as they introduce strategic processes and become learning organizations through feedback culture, we’ve done it all.

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MULtilingual support

Inclusive for your international company

Language shouldn’t be a barrier to building an inclusive company culture. The Leapsome platform — including all email notifications — is available in 13 languages: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, and Swedish.

Philine Schmedt, Customer Success Team.

We’ll work with you to create exceptional people management processes that empower you, your organization, and your employees from the get-go. Leapsome is very easy to get up and running, but you can count on us every step of the way. Like partners, we’ll ensure that you run optimal processes and guide you to become a product expert, to help you boost your employee engagement, performance, alignment, or learning.

Philine Schmedt, Customer Success Team Lead at Leapsome

We’ve got everyone covered

Regardless of role, we have the support resources to help everyone in your company be successful with Leapsome.


Learn the ins and outs of Leapsome to run your people enablement processes with confidence and ease.


Your managers will have best practices at their fingertips to provide a great experience for their teams.


We exist to make work fulfilling for everyone, and we’ll empower your employees with our growing library of resources and guides.

The #1 rated HR platform for people enablement

Schedule a demo to find out why leading companies choose Leapsome, the intelligent HR platform that empowers managers to develop, align, and engage their teams.

  • Get AI-powered recommendations 🪄
  • Save countless hours with automations ⏱️
  • Learn from industry best-practices and benchmarks 📊

1,600+ forward-thinking companies choose Leapsome

Schedule a demo

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