We’re here to ensure your success

Based in the US and Europe, our award-winning team of people enablement and product experts provides dedicated support tailored to your needs.

From onboarding and implementation to business reviews and ongoing support, they help your organization get the most out of Leapsome.

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G2
4.8
Rate
( 2,200+)
4.5
Rate

Thousands of happy users give Leapsome the leading spot in G2 ratings.

Please note: The services listed here are available to customers who implement Leapsome with an annual contract of €6,000 (or US$6,000) or more. Ongoing email support and our library of articles, videos, and best-practice resources are always available for all customers.
DEDICATED ACCOUNT MANAGER

Someone you can rely on to be in your corner

From the moment you become a Leapsome customer, you’ll be connected with a dedicated account manager from our Customer Success team — based in the US or Europe, depending on your time zone. They’ll be your single point of contact, guiding you throughout your journey to help you drive strategic impact for your business.

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ONBOARDING & IMPLEMENTATION

Easy to set up and quick to roll out

We’ll work with you to define your goals and create an action plan for launching Leapsome into your business. Importing employee data is easy thanks to our integrations, and we’ll help you set up processes with best practices in mind — ready for a fast rollout.

Leapsome platform account home page screenshot.

Hear from our customers

With experience onboarding thousands of global customers, our team ensures your HR and people enablement processes are set up smoothly and efficiently — right from the start.

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We chose Leapsome HRIS because it provides a comprehensive solution—one that supports both strategic people initiatives and day-to-day operations, ensuring a smooth and scalable approach as we grow

Liis Normak

Head of People
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Leapsome is saving us lots of time during our performance appraisals and helps us build an open, value-oriented feedback culture. We’ve compared several platforms, and Leapsome stood out convincingly — it’s user-friendly, intuitive, and highly customizable. As a manager, I love how fast and openly the team at Leapsome reacts to our feedback and suggestions.

Dr. Christian Grobe

CEO
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Leapsome enhances meaningful feedback and employee engagement. It’s a must-have for every company at any stage. We are growing toward 750 employees, but the rollout was easy, fast, and successful nonetheless. The great customer support helped us through the whole onboarding process.

Thore Schӓck, Head of HR & Recruiting.

Thore Schӓck

Head of HR & Recruiting
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“Leapsome felt like the most polished and comprehensive platform of all the providers we looked at. The ability to run 1:1s, set up 360° reviews, and define a clear progression framework were key requirements — and the review, meeting, and competencies modules met our needs perfectly.”

Chris Joiner

Frontend Engineering Manager
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With the help of the people analytics, you can quickly understand the significance of the results. We also frequently use the 1:1 function, which, although very simple, is extremely useful.

Erica Ancobia, Head of People Operations

Erica Ancobia

Head of People Operations
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We see the People team as a partner team rather than an admin team. We want to focus on our employees and not on processes. With Leapsome, we have automated the manual work around feedback and career development so that we can spend our time with our people: understanding their needs, guiding them through their very own DCMN lifecycle, and helping them find purpose in what they do.

Theresa Jasaraj, Senior Manager, Personal Relations

Theresa Jasaraj

Senior Manager, People Relations
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BUSINESS REVIEWS

Regular check-ins and strategic reviews of your processes

We’ll have milestone meetings with you to review your people management processes and usage of the Leapsome platform. And we’ll keep you in the loop with our feature launches and upcoming roadmap so that you’re always making the most of our tools.

Account review banner on Leapsome.
ONGOING SUPPORT

We’re here for you when you need us

Our award-winning support team is available to answer your questions and solve your problems to keep your people management processes running smoothly. And our extensive (and always growing) library of articles, guides, playbooks, and templates is at your disposal whenever you need it.

CHANGE MANAGEMENT

Have confidence in your transition

Our team has helped hundreds of companies like yours smoothly navigate their way through the cultural shift of new people management practices. From helping clients transition from a stack of tools to our all-in-one solution to supporting them as they introduce strategic processes and become learning organizations through feedback culture, we’ve done it all.

Multilingual support

Inclusive for your international company

Language should never be a barrier to building an inclusive company culture. That’s why the Leapsome platform now supports 38 languages.

Whether your team speaks Brazilian Portuguese, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Russian, Spanish, Swedish, or other languages, our platform ensures your people feel included and connected.

Chatbot example multilingual options, transparent background with grey dots, by Leapsome
Philine Schmedt, Customer Success Team.

We’ll work with you to create exceptional people management processes that empower you, your organization, and your employees from the start. Leapsome is very easy to set up and use, but you can count on us every step of the way.

Like partners, we’ll ensure that you run optimal processes and guide you to become a product expert — helping you boost your employee engagement, performance, alignment, or learning.

Philine Schmedt, Head of Customer Care at Leapsome

We’ve got everyone covered

Regardless of role, we have the support resources to help everyone in your company be successful with Leapsome.

Admins

Learn the ins and outs of Leapsome to run your HR processes with confidence and ease.

Managers

Your managers will have best practices at their fingertips to provide a great experience for their teams.

Employees

We exist to make work fulfilling for everyone, and we’ll empower your employees with our growing library of resources and guides.

Your people deserve more than clunky tools and spreadsheets

Give them a platform that saves time for HR — and builds growth for employees.

Trusted by 2,000+ ambitious organizations

Request a demo

Get your personalized walkthrough — you’ll know in one call if Leapsome fits.