10 best survey tools to discover what makes your employees tick
Engagement matters. Companies with motivated employees are more profitable, have deeper customer loyalty, and maintain higher retention rates.* It’s not a stretch to say that an organization’s ability to engage its teams could make or break them.
Yet, according to a study conducted by Leapsome only 37% of people feel engaged at work.**
Survey tools enable you to uncover what ignites and extinguishes your team’s passion. You can use your findings to inform internal decisions, change and improve your business practices, and create a positive, supportive culture where everyone feels valued.
That’s why we’re comparing the best survey tools available in 2023 to measure employee sentiment and make your company a place where people truly want to work.***
*Gallup, 2022
**Leapsome State of People Enablement, 2023
***The information below is based on our research on tools for employee surveys. All user feedback referenced in the text has been sourced from independent software review platforms such as G2 and Capterra in May and July 2023
Leapsome pricing starts at US$8 per user per month, depending on the number of employees you have and the combination of modules you want. You can also try it for free for 14 days.
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Key features to look for in an employee survey tool
Some survey tools may focus on different features. The option you choose should depend on your company’s unique needs, mission, and culture. However, we feel that the following features are essential to any organization:
Customizable survey templates
People Ops/HR leaders and team managers can get easily started with best-practice material
Actionable insights
Possibility to automate Action Plans, based on survey results, to increase the ROI of employee engagement
Anonymous conversations
Gain honest insights from employees while reinforcing psychological safety
Detailed analytics
In-depth reporting and analytics help you easily navigate employee insights and make more unbiased, data-driven decisions.
Communication tool integrations
To get the deepest possible insight into company sentiment, you need as many survey participants as possible. The problem is that questionnaire tasks may easily slip employees’ minds. Communication tool integrations enable you to send reminders, reiterate the importance of hearing from your entire team, and explain the ‘why’ behind your survey questions.
Multiple language support
Employees may struggle with the complex nuance of words like ‘engaged’ and ‘valued’ if it’s not their first language. To get a true reflection of each respondent’s feelings, it’s ideal if they have the opportunity to view questions in their preferred language.
Light a spark that energizes employees
Leapsome enables you to discover what motivates your team and gives you the tools you need to spur them on.
1. Leapsome
Leapsome is a comprehensive people enablement platform that closes the loop between employee engagement, learning, goal-setting, compensation, and performance management. With its wide array of features, our software solution allows you to increase engagement levels and gives workers a sense of belonging and fulfillment, leading to better productivity and performance.
Leapsome’s Surveys module enables you to collect feedback and gauge your team’s motivations and frustrations. You can also use templates and analytics to help you interpret responses and get started with an effective engagement strategy.
Leapsome customer Eurowings Digital has greatly benefited from using Leapsome surveys. Not only do they report a 12% decrease in turnover rate, but they also observed an eNPS question score average of 8,5. People and Culture Manager Natasa Kovacevic had the following to share about her experience: “Whoever is considering Leapsome, should just go for it. It’s a great tool. There are two key aspects to any tool that Leapsome absolutely covers. It needs to be intuitive, and it needs to be user-friendly. It shouldn’t take you long to figure out how to use it.
Even more than the platform itself, it’s about how you use the tool and what you do with the results, and with Leapsome, we’ve seen some amazing improvements [...]."
Once you’ve used surveys to uncover employees’ key motivators, you can use our other features to complement, collaborate on, and carry out your engagement action plans:
Combining all these modules alongside Surveys means that people ops teams can establish an unbroken and sustainable cycle of development and growth. Moreover, the modular design allows Leapsome to adapt with you as your business changes because you can add features as and when you need them.
Main features
- Question templates
- Anonymous feedback conversations
- Automated onboarding and exit surveys
- Personalized employee engagement action plans
- 1:1 and team meeting features
- Performance and 360° reviews
- Compensation and promotion tools
- Learning features
- Actionable analytics
- Work anniversary reminders
- Holistic people enablement tool
- Intuitive user interface (UI)
- Supports 13 languages
- Highly scalable
- Customizable goal-setting and surveys features
- Attentive customer service team
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- Continuous iteration can lead to occasional bugs
- Mobile app not yet available
- Slight learning curve due to all the features
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"Leapsome is a great product at a good price point. The value goes way beyond the features and abilities it offers. You can have a real partnership with Leapsome.
They’ve been very responsive to us and listened to our requests — and not just throughout the sales cycle. Whenever we have problems, they respond in a very empathetic and solution-oriented way.”
2. Elevo
Elevo focuses on engagement, development, and performance features. The French platform offers engagement surveys and 360° reviews to collect insights from your team. There’s also a manager survey tool that allows employees to anonymously evaluate their leaders. Using Elevo’s analytics, you can then compare how managers and their direct reports regard their performance to see where to improve.
Main features
- Agile goal tracking
- People analytics
- 360° reviews
- Training management
- Development interviews
- Manager surveys
- Mobile app
- Easy to set up
- Highly customizable
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- Possible language barrier due to French content
- Lacks onboarding and learning features
- Difficult to understand the review feature
- Very few reviews and customer experiences
- list item
3. Glint (soon to be Microsoft Viva Glint)
Once owned by LinkedIn, Glint will soon pass hands to Microsoft and change its name to Viva Glint. That means it’ll include other Microsoft products in its package, such as Teams, Learning, and Connections. While the platform is getting a makeover, the pulse survey and analytics features will remain the same.
Main features
- Pulse surveys
- Sentiment analysis
- Goal and challenge creation
- Manager learning library
- Mobile app
- Supports over 50 languages
- Variety of report formats
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- Requires some expertise to navigate
- Repetitive feedback requests may become frustrating
- Unintuitive features
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4. Limeade Listening (formerly TINYpulse)
The employee engagement platform TINYpulse recently merged with the enterprise-level solution Limeade Listening. That means that users can use a combination of TINYpulse’s surveys and Limeade’s well-being features. Most notably, you can make rewards and incentives more accessible and personalized for your entire team.
Main features
- Engagement surveys and templates
- Employee recognition software
- 1:1 meetings
- Reporting and analytics
- Mobile app
- Easy to use
- list item
- Only supports one language
- Difficult to set reminders
- Limited insight from analytics
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5. Officevibe
Like Glint, Officevibe is undergoing a small transformation. The Canadian employee experience platform will soon add performance management features to its suite and change its name to Workleap.
However, Officevibe’s focus remains on collecting feedback with a mixture of automated cycles, survey types, and analytics tools.
Main features
- Survey tools and templates
- Goal management
- Feedback and employee recognition features
- Meeting tools and templates
- Free basic plan
- Simple to use
- Attractive design
- list item
- No mobile app
- Only supports four languages
- Limited customization options
- list item
6. Peakon (powered by Workday)
Peakon, now owned by Workday, measures employee engagement levels and analyzes the data to create action plans. It has a range of survey formats to measure your team’s sentiment. Plus, Peakon produces insights in real-time, so you can immediately use employees’ responses to define your company’s next initiatives.
Main features
- Survey tools
- Analytics and reporting
- AI-driven recommendations
- Mobile app
- Supports 42 languages
- Variety of template questions
- list item
- Less cost-effective than other options
- Unintuitive UI
- Confusing scoring system
- list item
7. Qualtrics
Qualtrics caters specifically to enterprise-level companies. The platform offers insights for HR professionals by enabling them to collect and analyze engagement data. There’s also the option to gather feedback from external sources like social media, review sites, and forums.
Although Silver Lake recently acquired Qualtrics, it’s unclear what changes may happen to the employee experience platform.
Main features
- Pulse surveys
- 360-degree feedback tools
- Reporting and analytics
- Mobile app
- Cost-effective compared to similar competitors
- Range of templates and questions
- list item
- Unresponsive customer support
- Limited survey distribution options
- Occasional glitches
- list item
8. SurveyMonkey
SurveyMonkey has questionnaires for a variety of scenarios. You can conduct 360° feedback reviews, engagement surveys, and market research via its platform. However, SurveyMonkey’s focus on questionnaires means it lacks some other essential employee engagement features, such as goal and learning management.
Main features
- Survey features
- Reporting and analytics
- 360° feedback
- Mobile app
- Surveys are easy to create
- Intuitive UI
- list item
- No goal-setting or development tools
- Free version has limited features
- Basic data visualization
- list item
9. SurveySparrow
SurveySparrow is known for its casual survey style, which mimics a chat format. You can also create questionnaires for a range of functions using customizable templates and distribute them via the company messenger channel, email, or even SMS.
Main features
- Engagement surveys
- Reporting and analytics
- 360° assessment
- Mobile app
- Responsive customer support
- Supports 50+ languages
- list item
- Unintuitive survey and reporting features
- Lengthy setup process
- Customization can be challenging
- list item
10. WorkTango
WorkTango, formerly known as Kazoo, prioritizes engagement with its diverse array of features. The surveys, feedback tools, and incentives mean users can motivate employees and help them find more fulfillment in their work. They can also use its conditional logic feature to enable personalized survey paths for each team member based on their responses.
Main features
- Survey tools
- Peer recognition capabilities
- Meeting tools
- Gamification features for employee performance
- Mobile app
- Variety of incentives
- Responsive customer support
- list item
- Challenging to navigate
- Occasional bugs
- Many points are required for rewards
- list item
Why customers love us
“We've been using Leapsome for over a year, and we love it”
Susie P.
HR manager
AI software (10-100 employees)
“I love how easy Leapsome is to set up and explore as a manager and user”
Sarah S.
Chief operational officer
B2B agency (10-100 emp.)
“Leapsome has provided more ways to keep our employees engaged”
Katy S.
Exec. Administrator & Comms. Manager
Research Services (500-1000 emp.)
🤝 The best companies
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Get started with performance reviews, goals & OKRs, engagement surveys, promotion
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Frequently Asked Questions
Provides clarity on work expectations by providing a centralized location for answers;Gives employees a place to provide open and constructive feedback on the workplace;Cuts down on the amount of physical paperwork employees need to sign and keep track of.
Provides clarity on work expectations by providing a centralized location for answers;Gives employees a place to provide open and constructive feedback on the workplace;Cuts down on the amount of physical paperwork employees need to sign and keep track of.
Provides clarity on work expectations by providing a centralized location for answers;Gives employees a place to provide open and constructive feedback on the workplace;Cuts down on the amount of physical paperwork employees need to sign and keep track of.
Provides clarity on work expectations by providing a centralized location for answers;Gives employees a place to provide open and constructive feedback on the workplace;Cuts down on the amount of physical paperwork employees need to sign and keep track of.
Common Pricing questions
Our Customer Success team will help you get up and running and guide you to customize Leapsome to your organization’s needs. To learn more about the services we offer, head to our customer experience page.
Please note: Our customer success team’s services are only available to customers who implement Leapsome with an annual contract of €6,000 (or US$6,000) or more. However, ongoing email support and our Success Center of articles, videos, and best-practice resources are always available for all customers.
Yes, absolutely! You can test out Leapsome free of charge for a full 14 days — no credit card required.
Pricing depends on the number of employees, modules used, and contract length. You can use the calculator above to see an estimate of the price per employee per month by selecting the modules that you are interested in but please reach out to get a quote.
Continuous feedback is essential for employee development. To facilitate this, the Competency Framework, Instant Feedback, and Meetings modules are included in all plans, for all customers, at no extra cost.
These features are tightly integrated with the other parts of the platform. You can think of these as the glue that binds your processes together, giving your employees the tools to establish a culture of regular feedback and recognition.
The security of your data is our top priority. Learn more about our data protection policies.
Thanks to our best practice frameworks, Leapsome is ready to use from day 1. The setup is made easy with integrations with major HRIS platforms. Full implementation is usually done in 1–4 weeks.
There’s no setup fee and no additional or hidden costs!
The Leapsome platform — including all email notifications — is available in 13 languages: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, and Swedish. Our sales team, customer support team, and our Success Center are available in English and German.
Our Customer Success team will help you get up and running and guide you to customize Leapsome to your organization’s needs. To learn more about the services we offer, head to our customer experience page.
Please note: Our customer success team’s services are only available to customers who implement Leapsome with an annual contract of €6,000 (or US$6,000) or more. However, ongoing email support and our Success Center of articles, videos, and best-practice resources are always available for all customers.
Yes, absolutely! You can test out Leapsome free of charge for a full 14 days — no credit card required.
Pricing depends on the number of employees, modules used, and contract length. You can use the calculator above to see an estimate of the price per employee per month by selecting the modules that you are interested in but please reach out to get a quote.
Continuous feedback is essential for employee development. To facilitate this, the Competency Framework, Instant Feedback, and Meetings modules are included in all plans, for all customers, at no extra cost.
These features are tightly integrated with the other parts of the platform. You can think of these as the glue that binds your processes together, giving your employees the tools to establish a culture of regular feedback and recognition.
The security of your data is our top priority. Learn more about our data protection policies.
Thanks to our best practice frameworks, Leapsome is ready to use from day 1. The setup is made easy with integrations with major HRIS platforms. Full implementation is usually done in 1–4 weeks.
There’s no setup fee and no additional or hidden costs!
The Leapsome platform — including all email notifications — is available in 13 languages: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, and Swedish. Our sales team, customer support team, and our Success Center are available in English and German.
Employee survey tools like Leapsome provide a range of analytics, including survey heatmaps to visualize data patterns, sentiment analysis to understand employee emotions, turnover analysis to identify retention issues, manual filters to customize data segmentation, and post-survey action plans to guide improvement initiatives. These analytics mean organizations can derive meaningful insights from survey data and make well-informed, positive changes.
Many survey tools offer benchmarking, including Leapsome, with our extensive customer base across various industries and company sizes. This allows organizations to compare their survey results to relevant peer groups and gain valuable insights for continuous improvement.
Employee survey tools like Leapsome prioritize anonymity and data privacy with confidential survey responses, secure data storage, and compliance with data protection regulations. These measures ensure that team members can provide honest feedback candidly and comfortably without fear of identification.
You should use employee survey tools to help gather valuable feedback, gauge employee sentiment, and identify areas for improvement within your organization. They can also promote a culture of openness and engagement, which enables companies to make data-driven decisions and enhance employee satisfaction.