The 11 top 360 feedback software for this year [2023]

¹ Leapsome

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Leapsome is an all-in-one, holistic people enablement platform that knits performance management, employee engagement, career development, and learning together. Leapsome’s ethos is that people come first — because when you look after your team, your team looks after your business.

Reviews is one of Leapsome’s most popular and highest-rated modules. It offers 360-degree reviews (and other types of reviews) alongside powerful data analytics and competency frameworks to help your people learn and develop. Leapsome also lets you automate your review cycle by sending out questionnaires and reminders — all you have to do is choose the frequency. You can even pick questions from the inbuilt templates and change them in any way you want. And if you’re a newcomer to all of this, Leapsome’s support team can show you how to run a 360-degree performance review.

All the while, Leapsome is continuously evolving the products it offers. Its Goals and Surveys modules tie into performance management; and the instant feedback and praise feature encourages a feedback culture by allowing employees to leave public comments for each other. Plus, you can run Leapsome’s engagement surveys to gauge people’s opinions as well as measure their development and ask for their feedback about promotion and compensation.
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Notable features

• Powerful analytics

• Possibility for external feedback

• Customizable templates

• Automated review cycles

• Anonymity filters

• Granular settings

• Invitations, reminders, and notifications

• Competency framework feature

• HRIS integrations‍

• ISO 27001 compliance‍

• Multilingual interface

• Integrations with tools like Slack and MS Teams

• Seamless integration with other Leapsome modules (like 1:1 meetings)

One of the most powerful features of Leapsome’s 360 feedback software is its people analytics. Review data gives you an overview of employee progress — including specific skill sets — over time. With this, leaders can make data-driven decisions about compensation, promotions, and learning with less risk of unconscious bias.

Another noteworthy feature of the platform’s 360 reviews is the possibility to leave scores and qualitative comments. This way, employees can give an example of what their colleague did well or why their performance may be suffering, offering more insights beyond just a simple performance score. That means managers can offer more targeted and constructive feedback after conducting performance reviews.

Pros & cons

Leapsome’s customers praise the platform’s intuitiveness and ease of use. With its slick interface, customizability, and modular approach, managers don’t have to fight to get Leapsome to do what they need. And when users run into hiccups, the Customer Success team is available to guide newcomers through the onboarding process and beyond.

Customers also value Leapsome’s wide range of functions. For example, granular settings like anonymity filters and manager approval let companies customize the software to fit perfectly with their unique performance management strategies. 

Last, Leapsome’s wide range of features means you may need to dedicate some time during onboarding to fully leverage all of its capabilities. However, most customers say Leapsome was worth the extra setup time.
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Pricing

Leapsome’s performance management software starts at US$8 per user per month. You can also test the platform with a 14-day free trial.

² Elevo

French company Elevo targets startups and scaleups that want to grow their businesses. Elevo emphasizes innovation and their Performance module includes 360-degree reviews with goal tracking and people analytics.
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Notable features

• Manager suggestions and approvals

• Granular settings

• Participant filters

• One-key recovery

Pros & cons

Customers say the biggest advantage of using Elevo is the software’s module-based framework. Users can easily structure their performance management processes and customize reviews with the platform’s granular settings.

The drawback of using Elevo is the possible language barrier because most of their website’s content is in French.
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Pricing

Elevo’s pricing isn’t readily available.

³ Eloomi

Eloomi is a Danish company that combines learning and performance management systems in one platform. It recently launched My360+, a feature that complements its operational and reporting capabilities.
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Notable features

• Integrations with learning management systems (LMS)

• Data analytics

• Operational checklists
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Pros & cons

Customers praise Eloomi for its user-friendliness, and HR professionals and other employees report that the platform is easy to onboard and navigate. Others have also noted the convenience of scaling the software, making it an interesting fit for large and global companies.

However, according to user feedback, Eloomi’s content doesn’t translate well into some languages. Managers may wish to verify their language requirements and research company reviews from their country before subscribing.
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Pricing

Eloomi’s pricing isn’t readily available.

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⁴ Impraise

Impraise is a performance management platform for HR teams that want to build a feedback culture in their companies. Their focus is on growth and making their customers’ companies more competitive.
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Notable features

• Granular settings

• Built-in templates
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Pros & cons

Users report a quick, smooth onboarding experience and very few teething problems.

However, this ease of use is only possible because Impraise is so simple. The trade-off is that larger companies may struggle to get the platform to perform more complex operations efficiently. For example, managers might find themselves clicking through hundreds of employees to add a review.
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Pricing

Access to Impraise’s all-in-one performance, alignment, and development system starts from US$6 per user per month.

⁵ Kallidus

Kallidus is a cloud-based software company with a primary focus on customers in the retail, finance, and healthcare sectors. Kallidus’ performance management solution includes 360° feedback, review templates, and data analytics.
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Notable features

• External feedback

• Alerts and reminders

• Anonymity filters

• Custom filters

• Data analytics
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Pros & cons

The ability to make easy adjustments is Kallidus’ biggest pro. Managers can also add questionnaires quickly.

One problem area is that Kallidus doesn’t add timescales to development goals. This makes it harder for employees to track their progress ahead of reviews. Companies that want a strict structure and timeframe for their review cycle might prefer another option.
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Pricing

Kallidus’ pricing isn’t readily available.

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⁶ Learned.io

Learned.io is a Dutch company that wants to modernize performance reviews and help managers create a continuous flow of feedback.
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Notable features

• Human resources information system (HRIS) integrations

• Automatic reminders
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Pros & cons

Two pros are that Learned.io has a pleasing, colorful design and — like other companies on the list — aims to bring skills into 360 degree reviews. 

One con is that there’s a minimum contract value of €1,200, not including implementation costs.
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Pricing

Learned.io has two packages:

• Basis provides development conversations and 360-degree feedback for €4 per user per month

• Plus allows managers to add on a continuous feedback system for €6 per user per month

For each package, you have to commit to a length of time and a number of users that equals at least US$1,200 — Learned.io’s minimum contract value.

⁷ PerformYard

PerformYard’s performance management system helps managers streamline their existing review cycle or build a new one from scratch. It supports a variety of reviews, including external feedback.
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Notable features

• Reminder emails with attached forms

• Automated review cycles

• Integrated goals and objectives and key results (OKRs)

• Review templates

• Data analytics

• External feedback

• Customizable privacy settings
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Pros & cons

Many employees say that PerformYard’s feedback forms are quick and to the point, so they don’t detract from their normal tasks. It’s also easy for each employee to set up their user profiles.

However, managers often say the interface is clunky. The system can also be difficult to navigate and requires a lot of clicks to get anywhere, which adds time to the performance management process.
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Pricing

PerformYard’s prices start from US$5 per user per month for the platform’s Professional package. This includes 360-degree reviews and related features like continuous feedback and goal management.

For an extra cost, managers can subscribe to the Enterprise package, which includes capabilities like custom implementation and single sign-on.

⁸ Qualtrics

Qualtrics’ 360 development product is a part of the company’s broader employee experience management range. Alongside the other products, Qualtrics targets companies that want to scale their performance development.
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Notable features

• Evaluator and manager options

• Data analytics

• Anonymity filters

• The ability to link actions to LMS courses

One interesting feature of Qualtrics’ system is the flexible evaluator settings for the review framework. Managers can decide on fine details like whether to use unsolicited evaluations or who approves nominations. Alternatively, managers can let Qualtrics automatically select evaluators on their behalf.
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Pros & cons

The biggest advantage of Qualtrics is that there are many options for each feature of the 360° review, making Qualtrics suitable for many kinds of companies.

But this amount of choice can quickly become a disadvantage when the time comes for managers to create their forms. Choosing the questions they need from the dropdown list can be time-consuming, although Qualtrics’ questionnaire templates allow managers to mitigate this problem.
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Pricing

Qualtric’s pricing isn’t readily available.

⁹ Sage HR

Sage HR (previously known as Cake HR) is designed for small to medium-sized businesses in the retail, hospitality, and wellness industries. One of the platform’s priorities is ease of use, hence the old name meaning “a piece of cake.” Sage HR includes 360° reviews in its Performance module, which also includes OKRs, goals, one-to-one meetings, quick feedback, and surveys.
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Notable features

• Feedback templates

• PDF exportation

• Real-time feedback
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Pros & cons

Sage HR features several languages from across Europe and Asia, which is interesting for companies with branches in different countries. 

But, according to users, some of Sage HR’s functionalities are too basic and aren’t scalable. For example, it’s difficult for administrators to select groups of employees. Companies with more than 50 workers may prefer a tool that can handle larger, more complex operations.
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Pricing

When you add Sage HR’s performance management module onto its core package, the price is US$8.50 per active employee per month.

¹⁰ Trakstar

Aimed at mid-sized companies, Trakstar’s performance reviews module offers a range of products to track performance, including 360-degree reviews. Trakstar’s settings let users create individual goals for employees, track their progress throughout the review cycle, and make custom questionnaires. 
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Notable features

• External feedback

• Integrates with the goals feature

• Anonymity filters
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Pros & cons

Trakstar is an asset for companies that want to incorporate feedback software into a pre-existing performance system. The software’s flexibility and customization mean users can mold it to suit all kinds of different review cycles.

A Trakstar drawback is that some employees find the platform unintuitive. Trakstar doesn’t categorize by year, making old reviews hard to find. Some system administrators say they have to coax employees to use the platform because of issues like these.
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Pricing

Trackstar’s pricing isn’t readily available.

¹¹ WorkTango

WorkTango (formerly Kazoo) focuses on helping onsite, remote, and hybrid teams conduct 360 performance reviews. The platform’s analytics also highlight areas for improvement and opportunities for advancement.
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Notable features

• Possible to integrate with points-based systems

• Data analytics

• Built-in review templates

• Customizable

• Integrates with other HR systems

WorkTango’s most notable feature is its points-based system. Managers can use their feedback and recognition features to let employees reward each other based on meeting goals and their performance.
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Pros & cons

Companies can tailor feedback forms to suit their needs easily. There are also various templates to choose from, like “Start, Stop, Continue” and “Strengths and Opportunities.”

However, according to customers, WorkTango’s data analytics are too basic for their needs. They say while there’s data available, it’s difficult to customize and visualize.
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Pricing

Worktango’s pricing isn’t readily available.

360 feedback tool comparison chart

If you’re struggling to decide between two or more options, here’s a more concise overview of each software tool and its features.

*The information above is based on our research from July to September 2022. All user feedback referenced in the text has been sourced from independent software review platforms such as G2 and Capterra in December 2022