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STANDARD
ENTERPRISE
STANDARD
ENTERPRISE
We’re here to ensure your success
Our Customer Success team is with you for every step of your journey with Leapsome.
Dedicated CS Manager
Your CSM will be your advocate and advisor, at your side from the beginning to listen to your needs and provide expert advice on an ongoing basis.
Implementation support
Our seasoned professionals will guide and advise you so that you’re up and running in no time; from set-up to roll-out and beyond.
Training videos and articles
We’re dedicated to ensuring you have the resources you need and we’re constantly creating and updating our tutorials and guides to help you along the way.
Proven Best-Practices
The Leapsome platform comes with best-practices built-in. Our team can help you make the most of them as-is, or tailor them for your specific needs.
Frequently Asked Questions
Q: Can I try Leapsome before paying?
Yes absolutely! You can test out Leapsome free of charge for a full 14 days. No credit card is required.
Q: Does the trial account include the entire platform with all features?
Yes! You will have access to the entire platform and be able to test out all of the features. You can also add other users to test out the platform with you.
Q: How much does it cost?
Pricing depends on the number of employees and the contract length - please reach out to get a quote, we'll make sure to tailor it to your needs. The license price always includes access to the entire platform with all the features, support, onboarding, and product updates.
Q: Is there a setup fee?
None at all! With Leapsome, there is no setup fee and absolutely no additional or hidden costs.
Q: Do you have a requirement for a minimum number of users?
You can use Leapsome with any team size and there is no minimum requirement to get started. You will simply be billed for the number of users that you add to your account.
Q: How many employees should a company have to use Leapsome?
Our customers range from small early-stage startups to big corporations and everything in between. Leapsome is as effective for teams as small as 4 employees (although you can open an account with less if you wish) right through to larger organizations of 5000+ employees.
Q: Is my data safe with Leapsome?
Security of your data is our top priority. Leapsome is compliant with GDPR regulations and follows strict data protection and encryption policies. Learn more about our data protection policies.
Q: How long does it typically take to implement Leapsome?
Leapsome is ready to use out of the box from Day 1 thanks to our best practice frameworks. The set up is made easy with integrations with major HRIS platforms. A typical implementation is usually done in 1-4 weeks.
Q: Can I export my data for internal reporting?
You can easily export your data with a click of a button.
Q: Do we need any training to use Leapsome?
No training is required to use Leapsome. The platform is intuitive and easy to use for you as an admin of the platform, your managers, and all your employees. Our Customer Success and Support team is always on-hand to help with anything you need and we also provide helpful guides and resources in our Help Centre showing you how to use the platform.
Q: Do you provide customer support?
As a Leapsome customer, you can contact our Support team at any time. We also provide guides and resources through our Help Center.
Q: Do you provide onboarding support?
Our Customer Success team will help you get up and running and will guide you through customizing Leapsome to your organisation’s needs.
Q: Can I add more people to the platform?
Yes, you can easily add more people through our platform. It’s easy to add new hires and additional team members to Leapsome.
Q: Still have questions?
Reach out to us at sales@leapsome.com
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